​Privacy Policy
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Effective Date: Nov 3rd, 2025
Last Updated: Nov 3rd, 2025
This Privacy Policy explains how GRAND GOSHAWK LLC, operating under the name Ocean Crown Digital ("we", "our", or "us"), collects, uses, and protects your information when you use our services or interact with our website.
1. Information Collection
We collect information you provide when you subscribe to our service, fill out a form, or contact us directly. This may include your name, email address, phone number, business name, and payment information.
We may also collect technical data such as IP address, browser type, and access times, for basic analytics and security.
We also collect information submitted or spoken during voice calls handled by our AI voice assistant. This may include the caller’s name, phone number, email, reason for calling, and any other shared details. Voice calls may be recorded and/or transcribed for service delivery, training, and quality assurance purposes.
By calling a phone number that is answered by our AI voice assistant, you agree that the call may be recorded and transcribed for the purpose of delivering the service, improving call quality, and providing follow-up communication. If you do not consent to this, please do not proceed with the call. Our AI assistant does not use your data to train public models or generate external outputs. All data handling is limited to the scope of your interaction and managed according to this Privacy Policy.
2. Use of Information
We use the information we collect to:
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Provide, maintain, and improve our services
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Set up and deliver AI chatbot solutions
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Respond to your inquiries or support requests
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Communicate with you about service updates, offers, or relevant information
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Record, transcribe, and log inbound voice calls handled by our AI assistant, including caller contact information and inquiry type
3. Business Outreach & Communication
We may contact business professionals using publicly available business contact data or licensed databases. These communications may include service offers or relevant business information.
You may opt out of receiving these communications at any time by replying or using any unsubscribe mechanism provided.
We do not sell your data or use it for third-party advertising.
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4. Sharing of Information
We may share your information with trusted third-party vendors, such as:
Payment processors (e.g., Stripe)
Automation and voice processing platforms (used to operate the AI assistant)
Customer support tools (used to manage your interactions)
We only share what’s necessary to deliver the service. We do not sell your personal data or share it for advertising or unrelated marketing purposes.
We do not sell your personal data and do not share it with advertisers or third parties for unrelated marketing purposes.
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5. Data Security
We take reasonable steps to safeguard your information using commercially accepted security measures. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute protection. By using our services, you acknowledge this risk.
6. Rights of UK/EU Residents
If you are located in the United Kingdom, European Union, or other jurisdictions with applicable data protection laws, you may have rights including:
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Access to your personal data
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Correction or deletion of your data
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Objection to or restriction of processing
To exercise these rights, please contact info@oceancrowndigital.com.
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7. Cookies & Tracking
Our website uses essential cookies placed by our hosting platform (e.g., Wix) to support core functionality, performance, and security.
We do not currently use analytics or advertising cookies. However, we may implement such tools in the future (e.g., Google Analytics, Facebook Pixel). If this occurs, we will notify users through the website interface and update this Privacy Policy accordingly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected with an updated “Effective Date” at the top of this page.
9. Contact Us
If you have any questions about this Privacy Policy, contact: